About Userve Internet

Userve Internet have been providing Internet services since 1999, as a trading division of Unitron Systems & Development Ltd, an established IT consultancy. Since the beginning we have been at the forefront of Internet services, providing one of the first subscription free dialup services, and later pioneering wireless Internet connections for businesses and homes in rural areas.

 

Network House, Telford

 

Company History

May2017

New uConnect Point of Presence - Hodnet

A new point of presense has been added to the uConnect network near Hodnet in north Shropshire. This allows us to provide more capacity and performance for North Shropshire, and also helps cover locations we can't see directly from existing masts.

Apr2013

The Wrekin Comes Online

After significant investment, a 50 metre broadcast tower on The Wrekin, Shropshire is added to our list of locations, allowing us to make our uConnect broadband service available to most of Shropshire.

Sep2010

uConnect Rural Broadband

Having identified the need for higher speed broadband on local rural business parks, we have invested in a mast and fibre connectivity to provide faster Internet access to Atcham Business Park near Shrewsbury. This has proved highly successful and allowed dozens of businesses in the area to achieve Internet connections an order of magnitude quicker than had previously been available.

Over the following years, we extended the service to more businesses and homes by installing equipment at multiple locations around Shropshire.

Aug2005

Userve Begin Providing Wireless Services

We have always been at the cutting edge of wireless technology, backed by a wealth of amateur radio experience and history among our staff. Wireless point-to-point links to our Data Center provided Internet connectivity for local businesses without the need for expensive leased lines.

Feb2004

Telford Data Centre Construction

Work starts on our bespoke, privately owned Data Centre in Telford. This new building provided many new benefits for existing or future hosting customers:

  • Custom designed steel & concrete lined hosting suite
  • Multiple fibre ducts, fed into the building from opposite directions
  • Generator supply fed into the building main power supply, allowing the facility to continue working during a power outage
  • Larger, enterprise grade UPS systems and switch-over gear
  • 16m mast for provision of wireless connectivity
Jan2000

First Data Centre

A floor of our office was secured and fitted out with 11 racks to provide server hosting for local businesses.

A bespoke system comprised of several UPS systems and a custom controller was built to provide continous power, with a generator started automatically in the event of power loss.

Apr1999

Userve Internet Launched

Our ISP services started after purchasing the Internet portion of a computer wholesaler. At first we were providing website & email hosting from just a handful of servers located in Broseley, Shropshire, fed via 2Mbps lead lines.

We also started our dialup service around this time, providing dialup services for the cost of the phone call.

"Unitron have been our Internet Service Provider for several years and have provided services which have included all forms of design and professional advice on company network installations, telecommunications, satellite communications and associated cabling throughout the building.

We have found them to be professional, responsive and a security conscious organisation and would recommend their relative services to anyone." Nigel Howard
General Administation Manager,
Synnex Information Technologies (UK) Ltd
"With regard to the various IT services that Unitron have provided over the last few years, I would like to express my thanks for the very high standard of service that you have provided. The newly installed hardware system is working exceptionally well and has been an asset to our day to day operations.

We are especially pleased with the service level agreement which provides the on line support we require. Again, many thanks for your help." Bal Bansal
Operations Director,
Robert Hopkins Environmental
"I am pleased to provide the following testimonial for the services of Userve (Unitron Systems & Development Ltd), of Telford, Shropshire.

The National Rural Knowledge Exchange is a nationally focused consortium project of 14 UK universities, with a significant series of IT based services and other deliverables. The project is managed by Harper Adams University College, Newport, and funded by the Higher Education Funding Council for England. The project maintains a bank of seven colocated servers at the Userve site, with a Virtual Private Network connection to our Newport office.

Harper Adams has been using Userve as the key data centre for the National Rural project for the past 8 years, and throughout that period have been more than satisfied with the facilities of Userve and the approach and availability of their staff. Their technical knowledge and support has at times been invaluable; and the rigour and integrity of their systems and connectivity were significant factors in selecting Userve as our provider of choice.

Prior to locating the National Rural project infrastructure with Userve I have also independently maintained colocated servers with them, and my experience over the previous years gave me additional confidence in using them, which has proved to be a sound judgement" Roger Greenhalgh
Information Manager, National Rural Knowledge Exchange,
Harper Adams University College