Latest News

27th May2025

Internet Transit Outage

We had an issue with one of our primary uplinks which appeared to be causing intermittent problems accessing the Internet. This connection was taken down for work to be carried out which may have caused Internet to drop-out between 9:30 and 10:30 this morning. The link is now back online, but we are currently monitoring it closely to look for further problems.

We apologise for any inconvenience this may have caused to our data centre & uConnect customers.

1st Apr2025

2025 Bank Holidays

Our offices will be closed on the bank holidays listed below. Engineers will continue to support our network 24x7 and can be contacted either at support@userve.net, or by telephone for data centre customers with premium support.

DateHoliday
Fri, 18th AprGood Friday
Mon, 21st AprEaster Monday
Mon, 5th MayEarly May Bank Holiday
Mon, 26th MaySpring Bank Holiday
Mon, 25th AugSummer Bank Holiday

Please note that this list does not include our Christmas closure period, which will be set closer to the end of the year.

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